Privacy Policy – ivexarcm.com

Privacy Policy – iVexa RCM

We Care About Your Privacy & Protect Your Data With Responsibility

At iVexa RCM, we take your privacy seriously. As a certified and responsible organization, we are committed to safeguarding the personal and private data of everyone who visits or uses our website: www.isolvercm.com. This Privacy Policy outlines how iVexa RCM collects, uses, shares, and protects your personal information while delivering a secure, user-friendly experience across our platform.

Why We Collect Your Personal Information

We collect personal data to:

Enhance our products and services.
Deliver customized and accurate medical billing solutions.
Improve user identification and secure authentication.
Perform anonymous data reporting and system diagnostics.
Contract research when necessary.

You may receive non-promotional, service-related notifications (e.g., site maintenance alerts) from time to time. You may opt out of promotional emails at any time by unsubscribing through the provided link in the email.

To subscribe to our newsletter or updates, we require your name and email address. We respect your right to opt out at any time.

IP Address Collection

Your IP address is automatically collected when you visit www.ivexarcm.com. We may use this data to:

Accessing and Updating Your Personal Information

We collect your personal information when you subscribe to services, request information, or sign up for updates. Additionally, we use cookies to gather data on your preferences and content interests.

If you wish to update, correct, or delete your personal information or opt out of our services, you can contact our support team. We will honor your request in line with applicable laws and data retention obligations.

We also retain personal data as long as necessary to provide services or fulfill legal responsibilities.

Security of Your Information.

We follow industry best practices and federal standards to protect your information. While we use secure methods for data transmission and storage, no system can guarantee 100% protection. We strive to mitigate risks, but encourage users to contact us with any concerns at the info@ivexarcm.com

Customer Testimonials.

We occasionally display client testimonials or reviews on our website and marketing channels. This may include your name, organization, or email, but only after receiving your explicit consent.

If you want to update or remove your testimonial, please contact us at info@ivexarcm.com

User-Shared Information on Public Forums.

Please avoid sharing personal data in public areas of our site, such as blog comments or forums, as this information can be collected and used by others. iVexa RCM is not responsible for the data you voluntarily submit in these public areas.

Links to Third-Party Sites.

Our website may include links to other websites. Once you click on these links, you leave our site. We do not control or take responsibility for third-party data practices. We recommend reviewing their privacy policies before sharing any data.

Referral Program

If you refer someone to our website, we may collect the referrer’s name and email address for contact purposes. If you or the referred party wants this data removed, please contact us at info@ivexarcm.com

Use of PHI & De-Identified Data ||- HIPAA Compliance

iVexa RCM complies with HIPAA standards and may handle Protected Health Information (PHI) when offering billing and data services. We may use PHI to provide data aggregation service or generate de-identified datasets per 45 CFR 164.514(a)-(c).

Behavioral Targeting & Retargeting

We work with advertising partners who may use cookies and web beacons to track your online activity and deliver relevant ads based on your preferences. This may include interest-based ads across various platforms.

Data Sharing & Legal Disclosures

We do not sell, rent, or share your personal information for promotional use without your consent. However, we may disclose data when legally required, such as:

Mobile Information Privacy

iVexa RCM respects your mobile privacy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purpose.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

Mobile information is used solely for communication related to services requested by the user, including:

Privacy Policy Updates

iVexa RCM may revise this Privacy Policy at any time. We encourage you to check this page regularly for updates and changes. Continued use of our website after changes indicates acceptance of the updated terms.

Contact Us.

Have questions, concerns, or suggestions?